Pros and Cons of Atera IT management software
Pros:
- Easy to setup and use
- Monitors Windows, Mac and Linux
- Fixed cost, per technician
Cons:
- No free version
What is Atera?
Atera is a modern IT management software that offers remote monitoring and management of endpoints, networks, and cloud infrastructure.
It is designed to simplify the IT management process for IT service providers and in-house IT teams. The software combines multiple tools, including RMM (Remote Monitoring and Management), PSA (Professional Services Automation), and remote access functionalities, into a single platform, providing an all-in-one solution for IT management.
Customer Service and Support?
Atera ‘s support includes live chat and emails – it provides 24/7 support.
When should I change my RMM software?
Changing an RMM software provider is not something that should be done often and will probably be the result of dissatisfaction with current providers, but that also comes with advantages, as an experienced user you should be able to easily define the key features for your organization and own benefit. Take that experience and make sure the 2nd choice of RMM software you make is a better one.
Can I test it before buying?
Yes, you’ll get a 30 days free trial and would be able to dive into the software and test it inside-out.
You can purchase the software on a monthly plan if you prefer not to commit to a whole year and keep testing it as you go.